Our team of advocates enables clients to represent themselves, where possible, or speak up on their behalf to liaise with statutory organisations as directed by the client. Advocates build and maintain relationships with clients based on mutual respect, dignity and honesty and empower whilst involving clients as much as possible in decisions that affect them. Our volunteers work in the community including self-advocacy groups and citizen involvement groups, this important service can make a huge difference by empowering clients and making sure their wishes are heard, in addition to providing a rewarding experience for our volunteers.

Role requirements

• Knowledge of advocacy desirable 
• Able to commit to agreed amount of time to support our work in the community
• Adhere to n-compass policies and procedures at all times

Key skills and abilities 

• Ability to listen, communicate and engage with clients 
• Confident with IT 
• Reliable, punctual, and non-judgemental
• Positive attitude to working with individuals from different backgrounds
• Compassionate, understanding and open-minded 

Role specific training provided

• Safeguarding 
• Advocacy 

Hours

This is a flexible role, typically 1 day a week and agreed with the team 

Locations

We have 5 Advocacy hubs across the Northwest 

• Blackburn with Darwen Advocacy
• Bury
• Cumbria
• Knowsley
• Liverpool
• Wirral

Other

The role is to support our work in the community

CHAT line is our Carers Help and Talk Line, a telephone service that offers support to unpaid Carers. Our outgoing chat line volunteers provide Carers with regular befriending support by offering a listening ear and social contact on a weekly basis. Our incoming Chat line is available 24 hours a day, seven days a week, our volunteers provide a listening ear and emotional support to our Carers calling our helpline. Both CHAT lines are led by volunteers from all ages and backgrounds, this important service provides a lifeline to Carers which can make a huge difference their health and wellbeing, in addition to providing a rewarding experience for our volunteers.

Role requirements

• Access to either a mobile phone or landline 
• Able to commit to agreed amount of time to support a Carer on the phone
• Adhere to n-compass policies and procedures at all time

Key skills and abilities 

• Ability to listen, communicate and engage with Carers 
• Reliable, punctual, and non-judgemental
• Positive attitude to working with individuals from different backgrounds
• Compassion, understanding and open-minded 

Role specific training provided

• Safeguarding 
• CHAT line 

Hours

This is a flexible role, typically 30 minutes a week and usually agreed with the carer for our outgoing CHAT line and 1 hour a week for our incoming CHAT line

Locations

UK – All our Carers are based in the Northwest, however as this is a remote role our volunteers can be based anywhere in the UK 

Other

Both CHAT lines are run through our communications system that keeps both our volunteers and Carers telephone number private

Sitting in service volunteers allow Carers a much needed break from their caring role so they can do something for themselves. It is essentially a respite and befriending service that is entirely led by volunteers from all ages and backgrounds. Our volunteers spend an agreed amount of time each week participating in various activities, from playing board games to sitting and having a chat with a cared-for person, enabling their carer an opportunity for a break. This important service provides respite for our Carers which can make a huge difference their health and wellbeing, in addition to providing a rewarding experience for our volunteers.

Role requirements

• Able to spend an agreed amount of time at the home of a Carer and the person they care for
• Activities may include sitting and chatting, going for walk, playing a board game, or just sitting watching TV
• Adhere to n-compass policies and procedures 

Key skills and abilities 

• Ability to communicate and engage with Carers and their families 
• Reliable, punctual, and non-judgemental
• Positive attitude to working with individuals from different backgrounds
• Compassionate, understanding and open-minded

Role specific training provided

• Safeguarding 
• Sitting in service 
• Orbis – our lone worker alert service to protect you while you volunteer 

Hours

This is a flexible role, typically 2 hours a week and usually agreed with the Carer

Locations

Across Lancashire and Rochdale

Other

Volunteers are NOT required to administer medication or undertake personal care

We try to match you with a carer based on your interests and location

Prior to undertaking this role independently, we arrange a ‘match’ meeting to ensure you are comfortable with the carer and the person they are for

Our head office is a friendly environment and a hub of activity, the role of our office support volunteers is to assist the Volunteer Hub or indeed any other department at our office in Preston with a range of administrative tasks. Our volunteers provide us with a variety of assistance from organising mail shots and updating databases to generating creative ideas for activities and social media campaigns and everything in between, enabling us to provide the services we do. This important volunteer role makes a huge difference to n-compass and the people we support, in addition to providing a rewarding experience for our volunteers.

Role requirements

• Organised and good attention to detail
• Confident with IT – Microsoft Office 
• Knowledge of organisational systems, processes and databases is desirable
• Adhere to n-compass policies and procedures at all time

Key skills and abilities 

• Adaptable 
• Ability to listen, communicate and engage with staff
• Reliable, punctual, and non-judgmental
• Positive attitude towards working

Role specific training provided

• GDPR
• Safeguarding 

Hours

This is a flexible role and will depend on your availability 

Locations

Head Office – Riversway, Preston

Our young carers’ services support young carers through one to one and group activities which provide opportunity for peer support and give young carers the chance to access respite from their caring role. Our volunteers support young carers to access activities through accompanying them in transport and providing any help to young carers who may need it.

Role Requirements

• Able to commit to agreed amount of time to support our Young Carer groups
• Adhere to n-compass policies and procedures at all time

• Experience of working with young people
• Experience of working with young people

Key Skills and abilities

• Ability to listen, communicate and engage with young Carers 
• Reliable, punctual, and non-judgemental
• Positive attitude to working with individuals from different backgrounds
• Compassion, understanding and open-minded 

 Role Specific training provided

• Induction training
• Safeguarding Training
• Young Carers training

Hours

• 1 or 2 evenings/month 4pm-7pm dependant on location and availability.
• 1 day/week in school holidays dependant on location and availability.

Location

Staffordshire or Rochdale  

Other

We will reimburse you for any travel expense, paid into your bank account each month. Other arrangements can be made if needed.

Please view details of our Citizen Involvement Board on our vacancies page.